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Privacy Policy

MTS Group – Privacy Policy

 

Who are MTS Group:

MTS Group includes both Carryway and MTS Plant as trading divisions. As the “data controller” we are committed to protecting any personal data shared with us.

 

How and What data will we collect:

When you engage with our website or other digital platforms, contact us via email or communicate with our staff we will aim to collect only information which is relevant and necessary. Not all of this data is used to identify you personally. However it provides us with information about how you use our services and engage with us (we will utilise this data to improve and personalise our services). The type of information we will collect is listed below:

  1. Name (including title);
  2. Address;
  3. Phone number;
  4. Email address;
  5. Vehicle / machinery information (service reminders, mileage/ hours and warranty repair information)
  6. The date and time you used our services;
  7. The pages you visited on our website and how long you visited us for;
  8. Your IP address;
  9. The internet browser and devices you are using;
  10. Cookie, Pixels or Beacon information
  11. The website address from which you accessed our website;
  12. Details of any transactions between you and any part of the MTS Group network;
  13. Where you engage with us in a business context, we may collect your job title, company contact details (including email addresses), fleet size and company details (some of which we may obtain from an online or public business directories);
  14. Any information within correspondence you send to us.

 

How we will use this information:

MTS Group will only process data that is necessary for the purpose for which it was collected. There are various ways in which we may use or process your personal data, please see these listed below:

  • Contractual performance:
  • Where your personal data is required to fulfil a contract, to complete orders and other transactions entered in to with MTS Group.
  • Legitimate interest:
  • We may process your personal data where we have a legitimate interest in doing so, such as to communicate with you, for general administration, to create a better understanding of you as a customer, for prevention of fraud, for market research, for marketing activities e.g. to tailor marketing messages via social media, or to comply with a request from you (e.g. where you have asked us not to contact you we would record this request).
  • Consent:
  • Where you have given MTS Group your consent we may process your data and contact you from time to time with news, offers, and information we feel you will be interested in.
  • You can withdraw your consent at any time by contacting us at info@mtsgroupltd.co.uk, or by using the unsubscribe link included in our email messages.

 

How do we share this information:

We will never sell your information to other businesses or any third parties, but we do work closely with other organisations and may need to share your information with them from time to time. These include:

  • MTS Group companies, we may share your information within the MTS Group of companies which includes Carryway and MTS Plant.
  • Our suppliers and service partners – we may need to share your data with our suppliers or service partners such as marketing agencies acting on our behalf, cloud storage providers or other 3rd parties who provide services to us. We will always take steps to ensure our partners comply with all legislation and handle your data as we would.
  • Third parties who provide products and services – We may also need to share your personal data with 3rd party manufacturers who provide products and services, for reasons such as to validate your warranty, or as part of our dealer contract.

 

How long will we keep your data for:

We will not hold your personal information for longer than necessary. If you are a customer or we have a relationship with you we will hold your data for the duration of the relationship.

 

 

Your Rights:

As the “data subject” you have the right to:

  • Be informed of what data we hold in relation to you personally
  • To access your data
  • To have your data corrected or updated
  • Erasure of your data (or restrict its use) unless this conflicts with any legal obligations
  • To have your data transferred in a structured data file
  • To object to processing or withdraw your consent

 

Concerns and complaints:

To raise any concerns in relation to your data or the processing of your data please contact us using the details below:

By Post: MTS Group, Unit 2 Flanshaw Way, Silkwood Park, Wakefield, West Yorkshire, WF2 9LP

By email: info@mtsgroupltd.co.uk

By phone: 01924 307 007

 

You also have the right to complain to the UK data protection regulator, the ICO (Information Commissioners Office). Please visit the ICO’s Website for more details.

Contact Us

Interested in our products or have any queries? Don’t hesitate to get in touch.

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Testimonials

Paul Bush OBE – Director of Events, VisitScotland

The Carryway operation was run very professionally and smoothly and to a very high standard. Their knowledge and attention to detail with the complicated planning and logistics involved were exceptional; they were a pleasure to deal with and I can highly recommend their services.

Rachel Mitchell – Senior Manager for Golf Events, IMG Golf

It has been a delight to deal with Carryway, who were our Official Golf Buggy Supplier for The 2019 Solheim Cup. They combine efficient logistics with a professional approach to every aspect of delivery, and the equipment our event benefited from was both functional and stylish. A big thank you to a wonderful Partner.

Dave Player, Team Brit Racing – CEO

The Carryway buggy was a lifesaver – and that’s no exaggeration! We were racing in the Aston Martin Le Mans Festival, which is a 45 mins support race just before the start for the big 24hr race. Our garages were about 2km away so getting all our gear to/from the pitlane for the race was made so simple because of the buggy! And it would have taken (the team) ages to get there and back! We are enormously proud of our new buggy and the livery made for it. It helps us stand out and helps raise our profile, not to mention being an essential team donkey.”

Simon Widowson – Event Men

Thank you Carryway for supplying the buggy for us at Chatsworth this year. All went well and no issues at all – it was a definite improvement on the equipment supplied last year by a different company. Happy to use you again for next year .

Daryn Cochrane – Head of Golf & PGA Professional, The Westerwood Hotel & Golf Resort

Thank you for the excellent customer service that we recently received from Hugh Healy, Carryway Support. Hugh was very thorough and had excellent communications with us regarding our buggy fleet at The Westerwood Resort – nothing was too difficult for him.

Caring For Life / Charity – Carl Rayner

Our open day event is a very important day for us, and it makes life much easier to have a relationship with a company (Carryway) that we can rely on each year.

Carryway are always a pleasure to deal with and their drivers are always friendly and professional. It takes a little bit of worry out of my job knowing that I can rely on your good service.

Many thanks to the team, especially Adam who was friendly, helpful and professional.

Nick Rushworth – Golf Operations Director, MacDonald Linden Hall

It is a pleasure to work with Carryway, the service and support they provide has been first class. We originally signed up for 14 brand new buggies for one year to sample working with the company.

We were pleased with the service and the product provided and have since signed up for the next few seasons and hopefully with many more to come after that.

News & Events

Carryway Becomes NOEA Member

Carryway are proud to announce our membership to the National Outdoor Events Association (NOEA), the UK’s leading outdoor events trade association. NOEA is the only trade association specialising in the outdoor events industry. Our membership allows us to connect with other members covering local authorities, festival and event organisers, universities […]

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Britain to Launch its First Zero-Emission Street

Image via City of London Corporation The City of London Corporation, the municipal governing body of London, endorsed proposals to declare Beech Street as the first 24/7 zero-emissions street in Britain on 16th December 2019. Beech Street, which is partly roofed with the major section straddling the Barbican Estate in […]

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Choosing the right vehicle supplier for your event?

Choosing the right vehicle supplier for your event?   Choosing the right suppliers can be one of the most challenging aspects of many event professional’s roles. We all hope our partner will provide a seamless service, meet our needs and offer a quality product. However, this isn’t always the case […]

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Local Scottish Authorities Begin to Support Electric Vehicles Uptake

  A total of 11 local authorities around Scotland are taking part in the second year of the Switched on Towns and Cities feasibility study programme. The ‘Switched-on-Towns and Cities’ feasibility study program, sponsored by Transport Scotland, supports the Scottish Government’s initiative and aspiration to develop 20 electric cities by 2025. […]

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Carryway Support the 2019 Scottish Women in Sport Awards

    In what has been a breakthrough year for women’s sports, Carryway are proud to have again played our part, this time as “Team of The Year” sponsor at 2019 Scottish Women in Sport Awards. Scottish Women in Sport looks to promote participation in sport for females of all […]

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