basketconstructioncrossdowndownloademailerroreventsfacebookfacilitygolfclubsgoogleplusgreenkeepinghomehotelsinstagramleftlinkedinlocationlogisticsminusmobilenavphonepinterestplusquoterightsearchstarsubnavsuccessticktimetwitterupuservideowarningyoutube

Privacy Policy

MTS Group – Privacy Policy

 

Who are MTS Group:

MTS Group includes both Carryway and MTS Plant as trading divisions. As the “data controller” we are committed to protecting any personal data shared with us.

 

How and What data will we collect:

When you engage with our website or other digital platforms, contact us via email or communicate with our staff we will aim to collect only information which is relevant and necessary. Not all of this data is used to identify you personally. However it provides us with information about how you use our services and engage with us (we will utilise this data to improve and personalise our services). The type of information we will collect is listed below:

  1. Name (including title);
  2. Address;
  3. Phone number;
  4. Email address;
  5. Vehicle / machinery information (service reminders, mileage/ hours and warranty repair information)
  6. The date and time you used our services;
  7. The pages you visited on our website and how long you visited us for;
  8. Your IP address;
  9. The internet browser and devices you are using;
  10. Cookie, Pixels or Beacon information
  11. The website address from which you accessed our website;
  12. Details of any transactions between you and any part of the MTS Group network;
  13. Where you engage with us in a business context, we may collect your job title, company contact details (including email addresses), fleet size and company details (some of which we may obtain from an online or public business directories);
  14. Any information within correspondence you send to us.

 

How we will use this information:

MTS Group will only process data that is necessary for the purpose for which it was collected. There are various ways in which we may use or process your personal data, please see these listed below:

  • Contractual performance:
  • Where your personal data is required to fulfil a contract, to complete orders and other transactions entered in to with MTS Group.
  • Legitimate interest:
  • We may process your personal data where we have a legitimate interest in doing so, such as to communicate with you, for general administration, to create a better understanding of you as a customer, for prevention of fraud, for market research, for marketing activities e.g. to tailor marketing messages via social media, or to comply with a request from you (e.g. where you have asked us not to contact you we would record this request).
  • Consent:
  • Where you have given MTS Group your consent we may process your data and contact you from time to time with news, offers, and information we feel you will be interested in.
  • You can withdraw your consent at any time by contacting us at info@mtsgroupltd.co.uk, or by using the unsubscribe link included in our email messages.

 

How do we share this information:

We will never sell your information to other businesses or any third parties, but we do work closely with other organisations and may need to share your information with them from time to time. These include:

  • MTS Group companies, we may share your information within the MTS Group of companies which includes Carryway and MTS Plant.
  • Our suppliers and service partners – we may need to share your data with our suppliers or service partners such as marketing agencies acting on our behalf, cloud storage providers or other 3rd parties who provide services to us. We will always take steps to ensure our partners comply with all legislation and handle your data as we would.
  • Third parties who provide products and services – We may also need to share your personal data with 3rd party manufacturers who provide products and services, for reasons such as to validate your warranty, or as part of our dealer contract.

 

How long will we keep your data for:

We will not hold your personal information for longer than necessary. If you are a customer or we have a relationship with you we will hold your data for the duration of the relationship.

 

 

Your Rights:

As the “data subject” you have the right to:

  • Be informed of what data we hold in relation to you personally
  • To access your data
  • To have your data corrected or updated
  • Erasure of your data (or restrict its use) unless this conflicts with any legal obligations
  • To have your data transferred in a structured data file
  • To object to processing or withdraw your consent

 

Concerns and complaints:

To raise any concerns in relation to your data or the processing of your data please contact us using the details below:

By Post: MTS Group, Unit 2 Flanshaw Way, Silkwood Park, Wakefield, West Yorkshire, WF2 9LP

By email: info@mtsgroupltd.co.uk

By phone: 01924 307 007

 

You also have the right to complain to the UK data protection regulator, the ICO (Information Commissioners Office). Please visit the ICO’s Website for more details.

Contact Us

Interested in our products or have any queries? Don’t hesitate to get in touch.

Contact us

Testimonials

Dave Player, Team Brit Racing – CEO

The Carryway buggy was a lifesaver – and that’s no exaggeration! We were racing in the Aston Martin Le Mans Festival, which is a 45 mins support race just before the start for the big 24hr race. Our garages were about 2km away so getting all our gear to/from the pitlane for the race was made so simple because of the buggy! And it would have taken (the team) ages to get there and back! We are enormously proud of our new buggy and the livery made for it. It helps us stand out and helps raise our profile, not to mention being an essential team donkey.”

Simon Widowson – Event Men

Thank you Carryway for supplying the buggy for us at Chatsworth this year. All went well and no issues at all – it was a definite improvement on the equipment supplied last year by a different company. Happy to use you again for next year .

Daryn Cochrane – Head of Golf & PGA Professional, The Westerwood Hotel & Golf Resort

Thank you for the excellent customer service that we recently received from Hugh Healy, Carryway Support. Hugh was very thorough and had excellent communications with us regarding our buggy fleet at The Westerwood Resort – nothing was too difficult for him.

Caring For Life / Charity – Carl Rayner

Our open day event is a very important day for us, and it makes life much easier to have a relationship with a company (Carryway) that we can rely on each year.

Carryway are always a pleasure to deal with and their drivers are always friendly and professional. It takes a little bit of worry out of my job knowing that I can rely on your good service.

Many thanks to the team, especially Adam who was friendly, helpful and professional.

Nick Rushworth – Golf Operations Director, MacDonald Linden Hall

It is a pleasure to work with Carryway, the service and support they provide has been first class. We originally signed up for 14 brand new buggies for one year to sample working with the company.

We were pleased with the service and the product provided and have since signed up for the next few seasons and hopefully with many more to come after that.

News & Events

7 Ways to Avoid the Risk of Golf Buggy Theft

The Motive Behind these Thefts There has been a sharp increase in the theft of golf buggies and batteries over the past 12 months in the UK according to a new report published by Zenith Insurance (click here to read the full report). In the period spanning May 2017 to […]

Read more

Electric vans – How much would you really save?

    We are now seeing an ever-greater emphasis on the environment and climate change. In recent news we have witnessed nations come together in Poland to agree on a range of measures which will see the Paris Climate Pact become operational in 2020. Speaking at the conference, naturalist Sir […]

Read more

Golf Buggy Winter Storage Guide

  The winter months for many unfortunately mean the end of the golf season, and will often see your golf buggy fleet put into “hibernation” ready for spring. Appropriately preparing and storing the golf buggies for winter is vitally important to maintaining performance and reliability, poor storage practices can lead […]

Read more

Retaining Older Golf Club Members

  It is no secret that many UK golf clubs are under pressure to grow memberships, helping the club to generate much needed revenues to re-invest and maintain facilities. Attracting new members can be difficult and costly, and even if a club proves successful, a failure to retain older loyal […]

Read more

Air Pollution in your City – You Might as well be Smoking!

  A shocking recent World Health Organisation report has brought to light the fact that over 40 UK towns and cities are victim to air pollution levels which exceed the limits set by the WHO. According to WHO, air pollution has a grave impact on public health. The fine-particle air […]

Read more

MTS Credit Application

Interested in our products? Simply fill in the form and get credit today.

Complete the form